Automotive Service Technician - Growth, Great Pay & PTO

Toyota Of Glendora; Glendora (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

Professional work environment

Job summary

Toyota Of Glendora is seeking an Automotive Service Technician to diagnose, maintain, and repair a variety of vehicle makes and models in a high-volume service department. You will ensure safety, quality, and customer satisfaction by following published procedures, using up-to-date tools, and communicating service outcomes clearly.

Ideal candidates possess ASE certification, a high school diploma, a clean driving record, and a professional work ethic committed to growth and teamwork.

Qualifications

• Warranty and non-warranty inspections, diagnostic, maintenance and repair on various vehicle makes/models.
• Proven track record of achieving or over-achieving goals.
• Outstanding communication skills.
• Professional appearance and work ethic.
• Great attitude with a high-energy personality.
• Superior customer service skills.
• Ability to read and comprehend instructions.
• Ability to exercise good judgement.
• Valid State driver's license and good driving record.

Responsibilities

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided.
• Ensure courtesy toward all customers.
• Act as a secondary customer greeter near the Service Drive.
• Keep up to date with technical publications, Service Comm, and Asist terminal operations.
• Make every reasonable effort to ensure safe and honorable vehicle service delivered as promised the first time.
• Address all original customer concerns before adding more sales.
• Inspect every vehicle for additional sales opportunities per local area and factory recommendations.
• Ensure the customer's vehicle is returned clean or cleaner than arrival.
• Participate in Factory or in-house sponsored training programs.
• Complete paperwork accurately and attach required shop forms to RO copy.
• Perform other duties as assigned by Service Manager, ASM, or Group Leader.
• Always come to work on time, ready to work, in a clean uniform.

Skills

Warranty inspections

Diagnostics

Maintenance

Repair service

Customer service

Communication skills

Valid driver's license

Reading instructions

Good judgement

Education

High school diploma or equivalent

ASE certification

Technical or trade school degree preferred

Job description

Toyota Of Glendora is seeking an Automotive Service Technician to diagnose, maintain, and repair a variety of vehicle makes and models in a high-volume service department. You will ensure safety, quality, and customer satisfaction by following published procedures, using up-to-date tools, and communicating service outcomes clearly.

Ideal candidates possess ASE certification, a high school diploma, a clean driving record, and a professional work ethic committed to growth and teamwork.