Automotive Service Technician — Elevate the Guest Experience

Asbury Automotive Group; Grapevine (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Health insurance options

401k with company match

Employee discounts on vehicle purchases

Job summary

Park Place in Grapevine, TX, is seeking a dedicated Technician to ensure extraordinary client experiences while diagnosing and repairing vehicles. Ideal candidates will thrive in a culture focused on passion and success, embracing our values that redefine the automotive retail model.

This position requires strong technical knowledge and excellent communication skills to foster positive client relationships. Join a recognized team dedicated to exceptional service and inclusivity.

Qualifications

• Must have a valid driver's license and meet company MVR policy requirements.
• Must be able to pass pre-employment screenings (background and drug test).
• Should be willing to obtain State Inspector license if not already completed.
• Must be at least eighteen years of age.
• Must be able to lift up to 50 lbs. and be on your feet for three or more hours.

Responsibilities

• Diagnose and repair vehicles while ensuring a positive client experience.
• Communicate additional service requests to the Assistant Service Manager.
• Monitor repair time and update Assistant Service Manager on vehicle status.
• Maintain strict adherence to dealership policy on client vehicle care.

Skills

Diagnosing vehicle malfunctions

Client communication

Time management

Technical knowledge of vehicles

Education

High school diploma or equivalent

Job description

At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients.
We believe our Members (employees) deserve this as well.

Everyone on our staff is a Park Place advocate who shares our passion and values.
Our ideal candidates are confident, passionate people looking to grow and succeed with one
of the most successful organizations in Dallas/Fort Worth.

Apply Now!

The Technician's primary goal is to ensure an extraordinary client experience while creating client advocates. The Technician position will also be responsible for diagnosing and repairing client and dealership vehicles with integrity and ethics, and also maintaining a positive relationship with clients who return with unsatisfactory work in accordance with dealership policies and standards.

• Must be able to drive and operate vehicle
• Examine vehicle, diagnoses and, if needed discusses with Team Leader, or ASM as to the nature and extent of damage or malfunction
• Communicate additional service requests to the ASM for communication to client
• Plan work procedure in cooperation with the Team Leader
• Provide labor time estimate to the ASM
• Monitor repair time and update ASM on status often for client vehicles left for service, and for waiting clients
• Maintain strict adherence to dealership policy on client vehicle care and operation
• Complete story, or documentation for client repairs
• Know and understand dealership computer system
• Assist Technician Trainees
• Wear approved safety glasses when in designated safety areas
• Adhere to dress code in accordance with dealership and/or manufacturer standards
• Keep work area clean and tidy in accordance with dealership standards
• Attend company and factory training
• Keep current with factory technical bulletins
• Should be willing to obtain State Inspector license if not already completed
• Keeps current with manufacturer warranty requirements
• Understand and follow Federal, State and local regulations such as disposal of hazardous wastes
• Know and understand the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction
• Know and understand the Park Place Privacy and Information Security Policy, and adhere to its requirements
• Attend weekly department meetings
• Must be able to lift up to 50 lbs. and be on your feet for three or more hours at a time
• High school diploma or equivalent
• Must be at least eighteen years of age
• Must have a valid driver’s license and meet company MVR policy requirements
• Must be able to pass pre-employment screenings (background and drug test)

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible!)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on vehicle purchases, parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities

INDTECHDFW
PM22