Automotive Service Technician — Diagnostics, Repairs & Customer Care

Jacksonville Kia; Jacksonville (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

PTO

401(K)

Job summary

Capital Kia of Jacksonville is seeking a skilled Automotive Service Technician to diagnose and repair mechanical issues in a variety of vehicles, ensuring top service quality and customer satisfaction. You will work with diagnostic tools and service equipment to deliver dependable repairs.

The role requires strong technical knowledge, problem-solving skills, and a customer-focused approach within a dealership environment.

Qualifications

• Previous experience as an auto technician preferred.
• Knowledge in all aspects of automotive repair and maintenance.
• Fast, eager learner and team player.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Clean driving record & valid driver’s license.
• Must pass pre-employment background screenings.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Provide estimates of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.
• Other duties assigned

Skills

Automotive repair

Diagnostic tools usage

Customer service

Communication

Problem-solving

Team player

Tools

Electronic diagnostic equipment

Job description

Capital Kia of Jacksonville is seeking a skilled Automotive Service Technician to diagnose and repair mechanical issues in a variety of vehicles, ensuring top service quality and customer satisfaction. You will work with diagnostic tools and service equipment to deliver dependable repairs.

The role requires strong technical knowledge, problem-solving skills, and a customer-focused approach within a dealership environment.