Job Description
An Experienced Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
The compensation range for these positions goes up to $49.50 per flat rate hour based on experience and education, and also includes a bonus component.
What are the day-to-day responsibilities?
- Perform vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
- Communicate regularly with Parts Department and Service Advisors to effectively manage production and customer communication.
- Diagnose the cause of any malfunction and perform repairs if authorized by the customer.
- Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
- Document work performed on each vehicle on the repair order.
- Maintain an inventory of normal technician’s tools not normally inventoried by the Service department as “special tools.”
- Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
- Provide an exceptional customer experience to drive loyalty.
How will I know if I am successful?
- The performance of a Senior Technician is measured by achieving targeted production, sales, and Customer Satisfaction Index scores.
What are the requirements for this job?
- High school diploma or equivalent.
- 4+ years of experience as an automotive technician.
- Automotive technical training (varies based on store needs).
- Attention to detail.
- Organization and follow-up skills.
- Valid in-state driver’s license and a safe driving record.
What are the opportunities for career growth?
- Opportunities include becoming a Master-Certified Technician, Service Advisor, or moving into Service Management after success in a Service Technician role.
You should be proficient in:
- Electrical Systems Diagnostics & Repair
- Engine Performance & Drivability
- Automotive Repair