Automotive Service Technician - All Levels

Mercedes-Benz of Collierville; Collierville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading automotive service center seeks a Service Technician to join our dynamic team in Collierville. The candidate should have previous automotive experience, exceptional customer service skills, and a high school diploma or equivalent. Responsibilities include diagnosing and repairing vehicle systems while ensuring customer satisfaction. Competitive wages and numerous benefits, including training reimbursement and career advancement opportunities, are offered.

Benefits

Shop equipped with the newest technology

Uniforms provided

Discounts on products and services

Career advancement opportunities

ASE certification reimbursement

Clean and professional work environment

Health, Medical and Dental

401K Plan

Paid time off and vacation

Qualifications

• Previous experience at an automotive dealership.
• Willing to submit to a pre-employment drug screen and background check.
• Valid driver's license and clean driving record.

Responsibilities

• Perform work specified on the repair order efficiently.
• Test-drive vehicles, and test components and systems.
• Diagnose, maintain, and repair vehicle automotive systems.

Skills

Dexterity

Mechanical skills

Troubleshooting skills

Excellent customer service skills

Basic computer competencies

Positive attitude

Team player

Education

High school diploma or equivalent

Job description

We are looking for a Service Technician to join our growing team! The right candidate will have previous automotive experience and excellent customer service skills.

Available Positions:

Quick Lube Technician
Entry-Level Service Technician
Experienced Service Technician
Heavy Line Technician
Transmission Technician
Master Service Technician

Technician Specific Benefits

• Shop equipped with the newest technology
• Uniforms provided
• Discounts on products and services
• Highly productive shop
• Career advancement opportunities, promote from within
• ASE and state inspection certification reimbursement and all training expenses paid to further your career
• Continued education, manufacturer hands on and web-based training
• Clean and professional work environment
• Competitive wages

Additional Benefits We Offer

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

Quick Lube Technician Responsibilities

• Check and communicate oil level to teammates
• Ensure tire pressure for proper inflation
• Inspect and refill fluid levels as necessary
• Complete vehicle inspection
• Install a new oil drain plug and a new oil filter
• Clean and lubricate fittings as needed
• Providing excellent customer service keeping in mind that our customer’s perspective comes first

Service Technician Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• Previous experience at an automotive dealership
• Strong understanding of the service drive
• Years of experience vary per position
• High school diploma or equivalent
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills
• Excellent customer service skills
• Basic computer competencies
• Positive, friendly attitude, along with a customer service mentality
• Enjoy working in a fast-paced environment
• Team player with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Able to operate electronic diagnostic equipment
• Valid driver's license and clean driving record
• Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.