Automotive Service Technician

Brown's West Branch Ford, LLC; West Branch (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Brown's West Branch Ford is seeking a skilled Automotive Service Technician to join a stable and well-equipped service team. This role involves diagnosing, repairing, and maintaining Ford Vehicles with a focus on quality and customer satisfaction. Benefits include health insurance, a 401K plan, paid time off, and growth opportunities.

Benefits

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Qualifications

• 2+ years of Service Technician experience preferred.
• Previous experience at a Ford dealership is preferred.
• Valid driver's license and clean driving record.

Responsibilities

• Diagnose, maintain, and repair automotive systems including engines and brakes.
• Communicate directly with Service Advisor about additional services needed.
• Perform work specified on the repair order with efficiency.

Skills

Mechanical skills

Customer service skills

Dexterity

Troubleshooting skills

Collaboration skills

Education

High school diploma or equivalent

Ford Certification

Tools

Electronic diagnostic equipment

Job description

Brown's West Branch Ford is seeking a skilled and dependable Automotive Service Technician to join our growing service team. This is a great opportunity for an A or B-level technician looking for a stable, well-equipped shop with a strong customer base and steady workflow. You’ll be responsible for diagnosing, repairing, and maintaining Ford Vehicles, with a focus on quality, efficiency, and customer satisfaction.

Automotive Service Technician Benefits:

• Health, Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

Automotive Service Technician Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership

• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

• Execute repairs under warranty to manufacturer specifications

Automotive Service Technician Qualifications

• 2+ years of Service Technician experience preferred

• High school diploma or equivalent

• Ford Certification

• Previous experience at a Ford dealership is preferred

• B level qualifications, including Diagnostic, Electrical and Engine Repair

• Dexterity, requiring a steady hand, excellent hand-eye coordination

• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

• Excellent customer service skills and basic computer competencies

• Positive, friendly attitude, along with an eagerness to improve

• Enjoy working in a dynamic environment

• Teammate with ability to collaborate with others effectively

• Ability to learn new technology, repair and service procedures and specifications

• Valid driver's license and clean driving record

Working at Brown’s Family of Dealerships means being part of a legacy that began in 1964 and continues today with a strong commitment to treating customers—and employees—like family. From humble beginnings in Guttenberg, Iowa, the company has grown to five locations across four cities, offering a wide range of automotive brands and services. With over 175 team members, Brown’s values community, growth, and customer care, creating a supportive work environment where you can thrive alongside a dedicated and experienced team.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.