Automotive Service Technician

Duncan Ford; Blacksburg (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Duncan Ford is seeking a Ford Certified Service Technician to join their team in Blacksburg, VA. The role involves performing repairs, diagnosing issues, and providing excellent customer service in a dynamic dealership environment. The ideal candidate will have ASE and Ford certifications, alongside strong mechanical and troubleshooting skills, ensuring high-quality automotive service.

Benefits

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Long term job security

Flexible Work Schedule

Qualifications

• Required 2+ years of Service Technician experience preferred.
• Valid driver's license and clean driving record.
• Ability to learn new technology and repair procedures.

Responsibilities

• Perform work specified on the repair order with efficiency.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor for customer updates.

Skills

Mechanical skills

Troubleshooting skills

Customer service skills

Hand-eye coordination

Education

High school diploma or equivalent

ASE Certification

Ford Certification

Job description

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE & Ford certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

By working at a Duncan Ford, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Automotive Service Technician Benefits:

• Health, Medical and Dental

• 401K Plan

• Paid time off and vacation

• Growth opportunities

• Employee vehicle purchase plans

• Family owned and operated

• Long term job security

• Flexible Work Schedule

Automotive Service Technician Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership

• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

• Execute repairs under warranty to manufacturer specifications

Automotive Service Technician Qualifications:

• 2+ years of Service Technician experience preferred

• High school diploma or equivalent, ASE Certification required

• Ford Certification

• Previous experience at a Ford dealership is preferred

• B level qualifications, including Diagnostic, Electrical and Engine Repair

• Dexterity, requiring a steady hand, excellent hand-eye coordination

• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

• Excellent customer service skills and basic computer competencies

• Positive, friendly attitude, along with an eagerness to improve

• Enjoy working in a dynamic environment

• Teammate with ability to collaborate with others effectively

• Ability to learn new technology, repair and service procedures and specifications

• Valid driver's license and clean driving record

Duncan Ford is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.