Automotive Service Technician

Doug Smith Dealerships; American Fork (UT); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

401(k) retirement plan

Paid time off

Employee discounts on vehicle, parts,

Career advancement opportunities

Competitive salary

Medical, dental, and vision insurance

Job summary

Doug Smith Chrysler Jeep Dodge Ram in American Fork, Utah, is seeking an automotive service technician to join our team. This full‑time role offers a competitive salary with commission and requires documenting repairs in the DMS, meeting factory and state standards, and delivering quality workmanship.

Candidates with 2–3 years of automotive experience, basic computer skills, and good communication are preferred; factory training is a plus. Eligible for benefits and growth opportunities.

Qualifications

• 2 to 3 years of automotive experience preferred
• Factory Training is preferred but not required
• Self-motivated to be a productive technician
• Communication skills, patience, creativity, eye for detail
• General mechanical skills
• Brand-specific training/certification is preferred but not required
• Safety and Emissions certification preferred but not required
• Basic computer skills

Responsibilities

• Address the customer's primary concern
• Properly document the cause and the correction in our DMS
• Perform the work on each repair order efficiently and follow the dealerships, State of Utah, and factory standards.
• Perform a quality Multi-Point Inspection and record all results within the ASR Program.
• Ability to communicate with the Service Advisors and Parts Advisors
• Notify the Service Advisor immediately of any outlying issues that may take longer than promised
• Keep your workspace clean and clutter-free
• Complete all your Factory Web Training promptly and stay current with all training
• Respect the customer's vehicle, keep it clean, and clean up any mess made during repairs.
• Understand all Factory warranties Policy and Procedures

Skills

Automotive experience

Communication skills

Attention to detail

Self-motivated

Teamwork

Education

Tools

DMS familiarity

Basic computer skills

Job description

Job Details

Job Types: Full-time, Commission

Pay: $50,000.00 - $120,000.00 per year

Benefits and Compensation

• 401(k) retirement plan with company match
• Paid time off and holiday pay
• Employee discounts on vehicle purchases, parts, and service
• Career advancement opportunities within the company
• Competitive salary
• Medical, dental, and vision insurance

Responsibilities

• Address the customer's primary concern
• Properly document the cause and the correction in our DMS
• Perform the work on each repair order efficiently and follow the dealerships, State of Utah, and factory standards.
• Perform a quality Multi-Point Inspection and record all results within the ASR Program.
• Ability to communicate with the Service Advisors and Parts Advisors
• Notify the Service Advisor immediately of any outlying issues that may take longer than promised
• Keep your workspace clean and clutter-free
• Complete all your Factory Web Training promptly and stay current with all training
• Respect the customer's vehicle, keep it clean, and clean up any mess made during repairs.
• Understand all Factory warranties Policy and Procedures

Qualifications

• 2 to 3 years of automotive experience preferred
• Factory Training is preferred but not required
• Self-motivated to be a productive technician
• Communication skills, patience, creativity, eye for detail
• General mechanical skills
• Brand-specific training/certification is preferred but not required.
• Safety and Emissions certification preferred but not required
• Basic computer skills

Company Overview

Doug Smith Chrysler Jeep Dodge Ram is a trusted, family‑owned dealership proudly serving the American Fork community for over 40 years. We’re committed to providing exceptional customer service and building lasting relationships through honesty, transparency, and teamwork. Our employees are the heart of our success, and we strive to create a positive, growth‑oriented workplace where every team member can thrive.

EEOC Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.