Automotive Service Support- Mentor - Part-time

Classic Auto Group; Mentor (OH); On-site; USD 30,000 - 35,000; Part time

Benefits offered by this job

Weekly pay

Employee Assistance Program

401(k) Plan eligibility

529 College Savings Plan

Vehicle purchasing programs

Internal discounts

Opportunities for advancement

Job summary

Classic Hyundai in Mentor, Ohio, is seeking a dependable and customer-focused Part-Time Service Clerical Support Representative. This role involves significant phone communication, including following up with service customers and providing reminders for upcoming appointments.

Employees enjoy benefits such as weekly pay, 401(k) eligibility after 2 months, and opportunities for advancement. A great starting point for gaining experience in the automotive industry!

Qualifications

• Dependable, professional, and customer-focused individual.
• Comfortable spending significant time on the phone.

Responsibilities

• Assist Service Department by communicating with customers.
• Contact recent Service customers for follow-up.
• Call customers with upcoming appointments for reminders.
• Provide professional customer service by phone.
• Assist with clerical and follow-up duties as needed.

Skills

Customer service

Phone communication

Dependability

Job description

Part-Time Automotive Service Clerical Support

Classic Hyundai , in Mentor, Ohio , is seeking a dependable, professional, and customer-focused Part-Time Service Clerical Support Representative to join our Service Department team.

This is an excellent entry-level opportunity for someone who enjoys working with people, is comfortable spending significant time on the phone, and wants to become part of a successful automotive dealership organization.

What You'll Do

The Service Clerical Support Representative assists our Service Department by communicating with customers before and after their appointments. Responsibilities include:

• Contacting recent Service customers to follow up and ensure complete satisfaction
• Calling customers with upcoming appointments to provide courtesy reminders
• Contacting Service customers regarding maintenance and/or safety-related items that may require attention
• Providing professional and courteous customer service by phone
• Assisting the Service Department with additional clerical and customer follow-up duties as needed

Please note: This is a phone-intensive position.

Work Schedule

Monday Thursday: 3:00 PM 7:00 PM
Friday: 3:00 PM 6:00 PM
Saturday: 7:00 AM 3:00 PM

Total: Approximately 27 hours per week

Our Part-Time Service Clerical Support employees enjoy:

• Weekly pay by direct deposit
• Employee Assistance Program
• 401(k) Plan eligibility after 2 months of employment
• 529 College Savings Plan
• Manufacturer-sponsored vehicle purchasing programs
• Internal discounts on Service & Parts purchases
• Opportunities for advancement within the Classic organization
• A proven tradition of promoting from within

About Classic Auto Group

Classic Auto Group , of which Classic Hyundai is a part, is based in Northeast Ohio and is ranked among the top dealership groups in the nation. Founded in 1979 by company President James A. Brown, Classic began as a single Chevrolet dealership in Mentor, Ohio and has grown to represent multiple automotive brands at locations throughout Northeast Ohio.

Build Your Career With Classic

Whether you're looking to gain experience, develop your customer service skills, or find an opportunity to grow within the automotive industry, Classic Hyundai is a great place to start.

We have a heritage of promotion from within!