Automotive Service Shop Foreman

Temecula Valley Toyota; Temecula (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Health & Wellness Program

Company Paid Vacation

Holidays

Job summary

Temecula Valley Toyota, located in Temecula, California, is seeking a Service Shop Foreman who excels in customer service and technical performance. The ideal candidate has a high school diploma, MDT Certification, and 5 years of dealership experience. This role entails performing quality control, routine service checks, and maintaining customer satisfaction across operations.

Join our dynamic team and enjoy competitive pay and benefits, including health and wellness programs, company-paid vacation, and more.

Qualifications

• 5 years of dealer-level or large facility experience preferred.
• Must be able to drive both automatic and standard-transmission vehicles.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.

Responsibilities

• Perform quality control work according to standards.
• Conduct routine service inspections and tests.
• Maintain cleanliness of vehicles while performing service.

Skills

Excellent communication skills

Customer service orientation

Problem-solving skills

Technical performance record

Education

High school diploma or GED

MDT Master Diagnostic Tech Certification

ASE Certification

Job description

Temecula Valley Toyota is the fastest growing Toyota dealership in the USA with phenomenal Customer Satisfaction. View comments on Google and Yelp! If you are an enthusiastic self-starter with a passion for customer service, selling and enjoy working with people, then you need to be part of our Temecula Valley Toyota Team!

The Service Shop Foreman performs quality control work in accordance with dealership's and factory standards. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction.

The ideal candidate has a high school diploma or GED, (MDT) Master Diagnostic Tech Certification, at five years of dealer-level or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Effectively and accurately perform quality control work in accordance with dealership's and factory standards.
• Checks all fluids and maintenance‑related parts and tops‑off or replaces or filters/parts as required.
• Performs routine service inspections or tests and completes standard maintenance jobs.
• Road‑test vehicle to ensure quality repair work was completed.
• Maintains cleanliness of vehicles while performing service or repairs.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Follows all shop policy, procedure, safety, and environmental rules.
• Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
• Attends all staff meetings, trainings, and educational classes are required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
• Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.
• Performs other duties as assigned.

Qualifications

• 5 years' experience preferred (dealership experience preferred).
• Must be (MDT) Master Diagnostic Tech Certified.
• Able to drive both automatic and standard‑transmission vehicles.
• National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in different specialized areas such as brakes, electrical/electronic systems or engine performance preferred.
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Professional appearance and work ethic.
• Self‑motivated with solid work habits.
• Valid California driver's license with clean driving record.
• High school diploma or GED preferred.