Automotive Service Sales Advisor: Growth & Commission

Big Brand Tire & Service; Concord (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid vacation

Insurance package

401(k) with match

Discounts & referrals

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Concord, CA seeks a Service Advisor to greet guests, liaise with technicians, and drive sales of tires, wheels, and services while documenting inspections and maintaining showroom standards.

The role emphasizes strong communication, customer trust, and team collaboration, with opportunities for career growth into management and a history of hundreds of internal promotions.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow).
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends, to serve customers when they need us most.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales ability

Communication

Problem solving

Job description

Big Brand Tire & Service in Concord, CA seeks a Service Advisor to greet guests, liaise with technicians, and drive sales of tires, wheels, and services while documenting inspections and maintaining showroom standards.

The role emphasizes strong communication, customer trust, and team collaboration, with opportunities for career growth into management and a history of hundreds of internal promotions.