Automotive Service Sales Advisor/Estimator | Up to $70K* & Weekends Off | Katy

Christian Brothers Automotive Corporation; Katy (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Ein etabliertes Unternehmen in der Automobilbranche sucht einen Automotive Service Sales Advisor/Estimator, der eine Schlüsselrolle in der Kundenbetreuung spielt. In dieser spannenden Position werden Sie dafür verantwortlich sein, langfristige Beziehungen zu den Gästen aufzubauen und sicherzustellen, dass ihre Fahrzeuge mit höchster Präzision repariert werden. Mit einem Fokus auf exzellenten Kundenservice und klarer Kommunikation werden Sie die Gäste durch den Reparaturprozess führen. Das Unternehmen bietet eine positive Arbeitsumgebung, in der Teamarbeit und kontinuierliche Schulung gefördert werden. Wenn Sie eine Leidenschaft für Autos und Kundenservice haben, ist diese Gelegenheit genau das Richtige für Sie.

Benefits

Wochenenden frei

Bezahlter Urlaub

Gesundheitsversicherung

Rentenplan mit Matching

Schulungszugang

Mitarbeiter-Punkte-Shop

Chaplain Care Support

Qualifications

• Ausgezeichnete Kommunikationsfähigkeiten zur Interaktion mit Gästen und Technikern.
• Starke Kundenservicefähigkeiten zur Beantwortung von Anfragen und Sorgen.

Responsibilities

• Begrüßen Sie jeden Gast mit Gastfreundschaft und Respekt.
• Präsentieren Sie die besten Lösungen zur Reparatur der Fahrzeuge.

Skills

Kommunikationsfähigkeiten

Kundenservicefähigkeiten

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Verkaufskompetenz

Education

Erfahrung im Kundenservice oder Verkauf

Hintergrund in Projektmanagement

Tools

Windows-basierte Software

Tekmetric

Job description

Automotive Service Sales Advisor/Estimator | Up to $70K* & Weekends Off | Katy

Katy, Texas Full-time • permanent

Job Overview

As an Automotive Service Sales Advisor/Estimator with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every guest receives top-notch service and their vehicle is repaired to the highest standards.You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons, you play a significant role in building relationships with our guests.

• *Up to $70K Annually
• Closed Every WeekendTo Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Paid Health Insurance
• Matching Retirement Plan
• Locally Owned and Operated
• Chaplain Care Support Available
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System

Hiring Locations

1455 W. Grand Parkway S., Katy, TX 77494

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Build long-term relationships between the store, yourself and the guest
• Present the best solution to properly repair our guest’s vehicles in a way that is easy for them to understand
• Help manage the store’s workflow in an effective and efficient manner
  Review technician inspections, notes & recommendations
• Estimate repairs and services based on technician recommendations
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Build relationships with part supply vendors, tool vendors, and all external vendors effectively
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Directs, coordinates, and participates in performing guest service activities
• Shuttle guests as needed in the CBA-branded vehicle
• Ensure that all repairs are performed to proper specifications
• Works together as a team andassists other employees as needed
• Other duties asassigned

Qualifications

• Excellent communication skills:Must be able to communicate clearly and effectively with technicians, guests, and other team members to ensure that everyone is in sync
• Customer service skills: Must have strong customer service skills to answer customer inquiries, address concerns, and ensure that guests are satisfied with the work that is performed on their vehicles
• Strong organizational skills and problem-solving skills
• Proficientin Windows-based computer software and automotive store applications
• Willingness to be coached andattitude of humility
• Drive for success anda desire to grow
• A background in a Customer Service, Sales, or Project Management role would be successful in this position
• Previous experience in an Automotive Sales, Advisor/Writer, or Sales/Estimatorposition preferred
• Experience using Tekmetric

Physical Requirements

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7 am – 6 pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.