Automotive Service Porter: Customer Care

TED BRITT AUTOMOTIVE GROUP; Sterling (VA); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with Employer Match

Paid Sick Leave, Vacation, Holidays

Employee discounts on vehicles, parts,

Voluntary Life Insurance

Job summary

Ted Britt Automotive Group in Sterling, VA is seeking a friendly Service Drive Assistant to help with customer vehicle intake and delivery, move vehicles, and keep service areas clean. You will support service advisors and technicians while delivering outstanding customer service.

The role emphasizes a strong work ethic, attention to detail, and the ability to work in a fast-paced environment. Previous auto industry or customer service experience is a plus but not required.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with a clean driving record required.
• Able to drive both automatic and manual transmission vehicles.
• Strong work ethic and attention to detail.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Professional appearance and positive attitude.
• Previous automotive or customer service experience preferred but not required.

Responsibilities

• Assist with customer vehicle intake and delivery in the service drive.
• Move and organize vehicles efficiently within dealership property.
• Maintain cleanliness of service areas and vehicles.
• Assist service advisors and technicians as needed.
• Provide outstanding customer service with a positive attitude.

Skills

Customer service

Communication

Attention to detail

Professional appearance

Manual transmission

Valid driver's license

Fast-paced environment

Education

High school diploma or equivalent

Job description

Ted Britt Automotive Group in Sterling, VA is seeking a friendly Service Drive Assistant to help with customer vehicle intake and delivery, move vehicles, and keep service areas clean. You will support service advisors and technicians while delivering outstanding customer service.

The role emphasizes a strong work ethic, attention to detail, and the ability to work in a fast-paced environment. Previous auto industry or customer service experience is a plus but not required.