Automotive Service Manager Trainee

Big Brand Tire & Service; Arroyo Grande (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Commission & overtime

Paid vacation & holidays

Medical/dental/vision & life

401(k) with company match

Employee discounts

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service is seeking a Manager In Training to join our results-focused team in Arroyo Grande, CA. You will be responsible for leading front-line operations, delivering an exceptional guest experience, and bridging communication between technicians and customers.

The role offers pathways into Store Management or multi-unit leadership, with opportunities for commission, overtime, and comprehensive benefits. Weekend availability is expected to support peak business times.

Qualifications

• 1–3 years of experience in automotive service management or retail leadership.
• Strong service sales background (tires, brakes, maintenance).
• Proven ability to lead a high-volume, fast-paced team.
• Excellent communication and problem-solving skills.
• Valid driver’s license and ability to lift 70 lbs.
• Self-starter with accountability and growth mindset.
• Open weekend availability to support peak times.

Responsibilities

• Lead front to back: open/close, daily plan, safety, efficiency.
• Own the guest experience: greet, advise, estimate, explain work, close sales.
• Bridge between technicians and customers; translate inspections into recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins.
• Run the business: inventory, cash handling, scheduling, KPI tracking.
• Cover Store Manager duties when needed.

Skills

Team leadership

Communication

Problem solving

Customer service

Job description

Big Brand Tire & Service is seeking a Manager In Training to join our results-focused team in Arroyo Grande, CA. You will be responsible for leading front-line operations, delivering an exceptional guest experience, and bridging communication between technicians and customers.

The role offers pathways into Store Management or multi-unit leadership, with opportunities for commission, overtime, and comprehensive benefits. Weekend availability is expected to support peak business times.