Automotive Service Manager/ Store manager

Midas International, LLC; California (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an automotive service manager to oversee service department activities at a retail store. This role involves managing a team of technicians, ensuring exceptional customer service, and maintaining operational efficiency. The company values training and internal promotion, making this an excellent opportunity for growth. If you have a passion for automotive services and leadership, this position offers a dynamic environment where your contributions will drive success.

Benefits

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Qualifications

• Minimum 2 years of experience as a store or service manager.
• Strong leadership and team-building skills.

Responsibilities

• Manage and direct all automotive service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain cleanliness and organization of the facility.

Skills

Customer Service

Leadership

Team Building

Communication Skills

General Automotive Knowledge

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license