Automotive Service Manager - Lead Team & Growth

MIDAS TOUCH AUTOMOTIVE INC; Waukegan (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

An automotive service company in Waukegan is looking for an Automotive Service Manager to join their team. The ideal candidate will possess excellent communication and customer relationship skills, along with strong service writing capabilities and prior management experience. Responsibilities include overseeing service advisors, handling customer inquiries, and managing necessary documentation. The position requires at least two years of experience in a related role and a deep understanding of automotive technology and services.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Valid state-issued driver’s license and clean driving record.
• At least two years of experience as an automotive service writer or service advisor.

Responsibilities

• Manage a team of automotive service professionals for high morale and customer satisfaction.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor employees on sales and customer service practices.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork including invoices and repair orders.

Skills

Communication skills

Customer relationship management

Service writing

Team management

Sales techniques

Education

High school diploma or GED

Bachelor’s degree

Job description

An automotive service company in Waukegan is looking for an Automotive Service Manager to join their team. The ideal candidate will possess excellent communication and customer relationship skills, along with strong service writing capabilities and prior management experience. Responsibilities include overseeing service advisors, handling customer inquiries, and managing necessary documentation. The position requires at least two years of experience in a related role and a deep understanding of automotive technology and services.