Automotive Service Manager: Lead Team, Elevate Service

Ciocca Automotive Careers; Muncy Township (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ciocca Automotive in Pennsylvania seeks an Automotive Service Manager to lead the service department, overseeing technicians and service advisors to deliver outstanding customer care. You will drive efficiency, set service standards, and manage profitability while ensuring safety and policy compliance.

The role emphasizes strong leadership, effective communication, and a commitment to high-quality automotive service experiences for our customers in a fast-paced environment.

Qualifications

• Experience in automotive service management.
• Strong leadership and communication skills.
• Ability to drive operational excellence and meet performance targets.

Responsibilities

• Oversee daily service department operations for efficiency and productivity.
• Lead and motivate service advisors and technicians to deliver results.
• Provide guidance to resolve customer inquiries and concerns.
• Maintain service standards to exceed customer expectations.
• Develop strategies to increase service department profitability.
• Ensure compliance with company policies, procedures, and safety standards.

Skills

Leadership

Customer Service

Communication

Automotive Knowledge

Job description

Ciocca Automotive in Pennsylvania seeks an Automotive Service Manager to lead the service department, overseeing technicians and service advisors to deliver outstanding customer care. You will drive efficiency, set service standards, and manage profitability while ensuring safety and policy compliance.

The role emphasizes strong leadership, effective communication, and a commitment to high-quality automotive service experiences for our customers in a fast-paced environment.