Automotive Service Manager: Lead & Elevate Your Team

Express Oil Change & Tire Engineers; Wilmington (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading automotive maintenance provider is seeking an Automotive Service Manager in Wilmington, NC. This role involves supervising technicians, coaching service personnel, and ensuring operational efficiency. The ideal candidate will possess outstanding leadership skills, excellent communication abilities, and at least 2 years of experience in a similar role. This position requires physical engagement in the service department and a strong commitment to customer satisfaction and safety standards.

Qualifications

• Outstanding leadership and store management skills.
• Ability to work in a fast-paced work environment.
• Highly organized and detail-oriented.
• Excellent verbal and written communication.
• Minimum of 2 years’ experience in a Service Manager role.

Responsibilities

• Supervising technicians and service personnel.
• Coaching service department teammates on operational issues.
• Evaluating performance and productivity of service department personnel.
• Managing parts inventory.
• Ensuring store safety and compliance with company procedures.

Skills

Leadership

Customer service

Communication

Teamwork

Organizational skills

Job description

A leading automotive maintenance provider is seeking an Automotive Service Manager in Wilmington, NC. This role involves supervising technicians, coaching service personnel, and ensuring operational efficiency. The ideal candidate will possess outstanding leadership skills, excellent communication abilities, and at least 2 years of experience in a similar role. This position requires physical engagement in the service department and a strong commitment to customer satisfaction and safety standards.