Automotive Service Manager — Flexible Schedule & Growth

Richmond Mitsubishi - South; Richmond (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Health insurance

401(k) matching

Signing bonus

Training & development

Vision insurance

Dental insurance

Bonus based on performance

Job summary

Richmond Mitsubishi - South is seeking a Dealership Service Manager to lead our automotive service team. The ideal candidate will excel in communication, maintain customer relationships, and bring proven service-writing and management experience.

In this role you will oversee service advisors, handle customer inquiries, and ensure documentation is complete. You will help drive service quality, profitability, and growth in a fast-paced dealership environment.

Qualifications

• Must have excellent communication and customer relationship skills.
• Strong service writer capabilities.
• Previous management experience preferred.
• Deep understanding of automotive technology and repair services.

Responsibilities

• Oversee service advisors and ensure customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor staff on sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage service department paperwork and records.

Skills

Communication

Customer relationships

Team leadership

Service writer

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Richmond Mitsubishi - South is seeking a Dealership Service Manager to lead our automotive service team. The ideal candidate will excel in communication, maintain customer relationships, and bring proven service-writing and management experience.

In this role you will oversee service advisors, handle customer inquiries, and ensure documentation is complete. You will help drive service quality, profitability, and growth in a fast-paced dealership environment.