Automotive Service Manager/ Assistant Manager

Midas International, LLC; Bozeman (MT); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a family-oriented automotive repair shop as an Automotive Service Manager, where you'll lead a team, ensure customer satisfaction, and enjoy a supportive work environment. This role offers opportunities for professional development, flexible scheduling, and a chance to drive innovation in service delivery.

Benefits

Bonus based on performance

Company parties

Opportunity for advancement

Training & development

Qualifications

• Minimum of 2 years of store or service management experience.
• Excellent customer service and communication skills.
• Leadership and team-building abilities.

Responsibilities

• Oversee all automotive and general service technicians.
• Provide exceptional customer service and consult with customers.
• Supervise up to ten employees and ensure operational efficiency.

Skills

Customer Service

Communication

Leadership

Team Building

Automotive Knowledge

Job description

Benefits:

• Bonus based on performance
• Company parties
• Opportunity for advancement
• Training & development

Automotive Management Group is seeking an organized, detail-oriented professional to manage the workflow of a busy Automotive Repair Shop.

Here are some reasons to consider working for AMG Enterprises:

Joining our automotive repair team offers a chance to be part of a dynamic, sales-driven environment that balances corporate efficiency with the warmth of a family-owned business. Key highlights include:

1. Sales Focus: We emphasize the importance of sales in driving success. Whether you're a technician, service advisor, or part of our administrative team, you'll have opportunities to contribute to our sales culture. We provide training and support to help you excel and be rewarded for your performance.

2. Team Environment: Despite our sales focus, we maintain a supportive, close-knit team reminiscent of a mom-and-pop shop. Our team members genuinely care about each other's success, fostering a positive, collaborative atmosphere.

3. Professional Development: We are dedicated to your growth, offering ongoing training to enhance technical skills, automotive knowledge, and sales and customer service abilities.

4. Customer Satisfaction: Customer satisfaction is central to our mission. We pride ourselves on delivering high-quality service and building lasting relationships, allowing you to make a positive impact daily.

5. Innovation: We embrace industry changes by implementing new technologies, exploring innovative services, and encouraging creative problem-solving to keep us ahead.

6. Work-Life Balance: We recognize the importance of balance, offering flexible scheduling and competitive benefits to support your personal and professional goals.

Joining us means becoming part of a company that values sales excellence, teamwork, professional growth, customer satisfaction, innovation, and work-life balance. If you're ready for a rewarding career in automotive repair with a company that feels like family, we'd love to hear from you.

Responsibilities

As an Automotive Service Manager, you will oversee all automotive and general service technicians, including:

• Providing exceptional customer service by listening and consulting with customers
• Following up on services requested, estimated completion times, etc.
• Overseeing vehicle inspections and making comprehensive recommendations—building repair orders and sourcing parts
• Discussing pricing estimates with customers and promoting shop specials
• Leading, managing, and training the team while aligning with our company's vision, purpose, core values, and employee creed
• Supervising up to ten employees
• Overseeing inspections, diagnostics, and repairs of domestic, European, and Asian vehicles and light trucks
• Maintaining inventory counts
• Ensuring overall cleanliness and organization of the facility
• Performing other duties as assigned

Qualifications

• Minimum of 2 years of store or service management experience
• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Leadership and team-building abilities
• Flexibility to work retail hours, including weekends, evenings, and holidays
• Valid driver’s license