Automotive Service Manager

Midasbrampton; Tennessee; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to lead their service department. This role involves managing a team of technicians, ensuring exceptional customer service, and overseeing all shop operations. With a commitment to employee development and training, this position offers a unique opportunity to grow within a leading automotive service provider. If you have a passion for the automotive industry and strong leadership skills, this is the perfect opportunity to make a significant impact in a dynamic environment.

Qualifications

• Minimum 2 years of experience in store or service management.
• Strong leadership and team-building skills are essential.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Customer Service

Leadership

Communication

Team Building

General Automotive Knowledge

Job description

Join to apply for the Automotive Service Manager role at Midas Auto Service Experts.

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Manage and direct all automotive and general service technicians in the operation of the shop, including:
• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations, build computerized repair orders, and source parts
• Discuss pricing estimates with customers and promote shop service specials
• Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Perform other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver's license

Join Our Team

As one of the largest destinations for automotive services, Midas is leading the industry in developing career paths and building community relationships. We take care of everything—tires, brakes, oil—providing endless opportunities to grow and develop expertise with Midas.