Automotive Service Manager

Vadenchevroletpooler; Springfield (IL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive health, dental, and vision insurance

401(k) matching

Paid time off

Brand training and certification opportunities

Job summary

Vadenchevroletpooler in Springfield, Illinois seeks an accomplished Service Manager to lead a high-end service department focused on exceptional service and efficiency.

The successful candidate will manage operations, optimize profitability, and maintain customer satisfaction standards, with a competitive salary ranging from $95,000 to $125,000 plus performance bonuses.

Key responsibilities include mentoring a skilled team while adhering to factory warranty procedures and compliance regulations.

Qualifications

• Minimum 5 years of experience as a Service Manager.
• Proven history of hitting high profitability goals and customer satisfaction indexes.
• Strong ability to inspire teams in high-pressure situations.

Responsibilities

• Manage daily service department workflows to maximize efficiency.
• Maintain flawless customer satisfaction scores matching dealership standards.
• Optimize department profitability, labor rates, and parts turnover.
• Recruit, train, and retain elite service advisors and certified technicians.
• Uphold strict factory warranty procedures and safety regulations.

Skills

Leadership

Team inspiration

DMS systems proficiency

Customer satisfaction focus

Education

Degree in business administration or automotive technology

Tools

Dealertrack

CDK

Reynolds & Reynolds

Job description

Compensation: Starting at $95,000 and Up to $125,000+ for Top Performers Base Salary + Performance Bonuses

Relocation Assistance Available A Minimum of 5 Years of Experience as a Service Manager is Required

Job Intro

Isringhausen Imports is seeking a discreet and highly accomplished Service Manager. You will oversee a state‑of‑the‑art service department catering to an exclusive clientele. This role demands a blend of technical operations expertise and five‑star hospitality standards.

Job Description

Manage daily service department workflows to maximize efficiency. Optimize department profitability, labor rates, and parts turnover and more.

• Highly competitive salary with uncapped bonus potential.
• Relocation assistance available
• Comprehensive health, dental, and vision insurance.
• 401(k) matching and paid time off.
• Brand training and certification opportunities.
• Strict confidentiality regarding all applications.

Responsibilities

• Lead Operations: Manage daily service department workflows to maximize efficiency.
• Elevate Experience: Maintain flawless customer satisfaction scores matching dealership standards.
• Drive Financials: Optimize department profitability, labor rates, and parts turnover.
• Mentor Talent: Recruit, train, and retain elite service advisors and certified technicians.
• Ensure Compliance: Uphold strict factory warranty procedures and safety regulations.

Requirements

• Experience: Minimum 5 years of experience as a Service Manager
• Track Record: Proven history of hitting high profitability goals and CSI/CSE scores.
• Leadership: Strong ability to inspire teams and manage high‑pressure situations calmly.
• Skills: Proficient with modern DMS systems (Dealertrack, CDK, or Reynolds & Reynolds).
• Education: Degree in business administration or automotive technology preferred.
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre‑employment background checks are required, including MVR, and drug screening.

Terms

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.