Automotive Service Manager

Big Brand Tire & Service; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation and holidays

Employee discounts

Job summary

Big Brand Tire & Service in San Antonio, TX is seeking an Automotive Service Manager to lead the service team, coach techs and advisors, and drive repairs and sales with confidence. The role bridges mechanics and customers, ensuring clear explanations and confident recommendations.

The position focuses on hitting sales and service targets, partnering with the Store Manager on daily operations, and maintaining a safe, efficient shop aligned with company standards.

Qualifications

• Minimum 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales including tires, brakes, and maintenance.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills are essential.
• Must have a valid driver’s license and be able to lift up to 70 lbs.
• Self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to support peak business times.

Responsibilities

• Lead the service team—train, coach, and motivate techs and advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales and service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer receives world-class service that builds loyalty and trust.

Skills

Automotive service mgmt

Service sales

Team leadership

Communication skills

Physical ability

Availability weekends

Job description

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager:

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.