Automotive Service Manager

TBC Corporation; Nashville (TN); On-site; USD 34,000 - 49,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to oversee service department operations in a retail setting. This role is pivotal in ensuring customer satisfaction through effective management of automotive technicians and service processes. The company is committed to developing talent from within, offering a dynamic environment where your leadership can shine. With a focus on training and promoting associates, this position not only provides a chance to lead but also to grow within the organization. If you're passionate about automotive services and customer care, this opportunity is perfect for you.

Qualifications

• Minimum 2 years of experience in a managerial role in automotive service.
• Strong general automotive knowledge and scheduling skills required.

Responsibilities

• Supervise service department activities and flow of cars.
• Educate customers on vehicle inspection findings and recommendations.
• Assist Store Manager with operational duties.

Skills

Store or Service Manager experience

General automotive knowledge

Scheduling experience

Flexible retail schedule

Valid Driver’s License

Job description

Pay Rate: $34,320 to $48,630 annualized plus monthly bonus opportunities

The role of the Automotive Service Manager is to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. We are committed to training our associates and promoting them from within the organization.

Job Responsibilities

• Supervise the flow of cars within the service department
• Supervise the Automotive Technicians and General Service Technicians
• Inform customers of vehicle inspection findings
• Educate and explain service recommendations to customers
• Assist Store Manager with operational duties
• Other duties as assigned

Qualifications

• A minimum of 2 years of Store or Service Manager experience
• General automotive knowledge
• Scheduling experience
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid Driver’s License
• Criminal Background Check
• Pre-employment Drug Screen
• 18 years or Older

Company Overview

For more than 65 years, TBC Corporation (TBC), one of North America’s largest marketers of automotive replacement tires through a multi-channel strategy, has been a tire company ahead of the curve.

Through worldwide operations spanning wholesale, retail, and franchise, TBC provides customers best-in-class brands, supply chain as a service, and automotive maintenance and repair services with the underlying mission to exceed customer expectations. TBC serves wholesale customers in the United States, Canada, Mexico, Latin America, Middle East and Europe through TBC Brands , NTW , TBC International , and TBC de Mexico.

Additionally, TBC responds to the needs of individual consumers and fleet customers alike in search of total car care at more than 2,000 franchised and company-operated tire and automotive service centers nationally under the brands NTB , Tire Kingdom , Big O Tires and Midas .

TBC Corporation is an Equal Opportunity Employer and maintains a Drug-Free Work Environment.