Automotive Service Manager

AAMCO Transmissions and Total Car Care; Kansas City (MO); In loco; USD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Training and field support

Daytime work hours

Growth opportunities

Descrizione del lavoro

AAMCO Transmissions, Inc. is seeking an experienced Manager to join our team in Kansas City, MO. The Service Manager will handle day-to-day operations, drive sales, interact with customers, and lead the technical team to deliver quality vehicle service.

The role emphasizes high-volume sales, customer engagement, and efficient service center management with a focus on customer satisfaction and growth opportunities.

Competenze

• Minimum of 2 years of sales experience.
• Excellent closing skills.
• Strong commitment to customer service and relationship building.
• Ability to communicate and use interpersonal skills at a sustained high level.
• Capable of multi-tasking in a fast-paced environment.
• Coachable, honest and goal-oriented team player.
• Must have valid driver’s license.

Mansioni

• Perform a high volume of warm calls to potential customers and close sales.
• Engage and consult customers in-person and by phone to generate and close sales.
• Meet, greet and recommend services to customers.
• Manage technician workflow and status of customers’ vehicle repairs.
• Order parts and inventory.
• Deliver high level of customer service and quality control across the center’s operations.

Conoscenze

Sales experience

Closing skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Team player

Driver's license

Descrizione del lavoro

We are looking for an experienced Manager to join our team!

A Service Managertakes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.

Position Responsibilities:

• Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
• Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
• Meet, greet and recommend services to customers
• Manage technician workflow and the status of the customers vehicles’ repairs
• Order parts and inventory
• Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

• Competitive compensation packages and incentive programs
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements:

• Minimum of 2years of sales experience
• Excellent closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast-paced environment
• Coachable, honest and goal-oriented team player
• Must have valid driver's license