Automotive Service Manager

Midas; Howell Township (NJ); On-site; USD 50,000 - 75,000; Full time

Job summary

Midas is seeking an automotive service manager to oversee and direct the service department. This role involves managing technicians, ensuring excellent customer service, and leading the shop while maintaining high performance and adherence to company values. Ideal candidates will have strong leadership skills and a minimum of two years of experience in a similar role.

Benefits

Medical, Dental and Vision

5 day work week

Paid Vacation/Sick Time

401k

Qualifications

• Minimum of 2 years of store or service manager experience.
• Valid driver’s license required.
• Ability to work flexible retail schedule including weekends.

Responsibilities

• Manage and direct all service department activities.
• Deliver exceptional customer service and oversee vehicle inspections.
• Lead and train the team in the shop.

Skills

Customer service

Communication

Leadership

Team building

Automotive knowledge

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midasautomotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise employees
• Oversee technicians’ inspections, diagnosing and repairing of vehicles
• Maintain inventory counts

Benefits

• Medical, Dental and Vision
• 5 day work week
• Paid Vacation/Sick Time
• 401k

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends.
• Valid driver’s license