Automotive Service Manager

Walker Automotive,Inc; Elkton (KY); On-site; USD 60,000 - 90,000; Full time

Job summary

Walker Automotive, Inc in Elkton, KY is seeking an Automotive Service Manager to oversee the day-to-day operations of the service department and lead a team of technicians and service advisors to deliver high-quality repairs and exceptional customer service.

You will coordinate workflow, prioritize service requests, monitor performance metrics, and implement process improvements to maintain customer satisfaction and vehicle safety.

Qualifications

• Experience leading a team in the automotive industry.
• Excellent customer service skills and a helpful attitude.
• Strong communication and people skills.
• Ability to multitask and manage shifting priorities.

Responsibilities

• Oversee day-to-day operations of the service department.
• Lead a team of technicians and service advisors.
• Coordinate workflow and prioritize service requests.
• Ensure repairs and maintenance are completed accurately and timely.
• Maintain high levels of customer satisfaction and service quality.

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Automotive knowledge

Job description

Join Our Team at Walker Automotive, Inc

Are you passionate about the automotive industry? Do you have experience managing a team in a fast-paced environment? If so, then we have the perfect opportunity for you! Walker Automotive, Inc in Elkton, KY is currently seeking a motivated Automotive Service Manager to join our team.

Job Description:

As an Automotive Service Manager, you will be responsible for overseeing the day-to-day operations of our service department. You will lead a team of skilled technicians to ensure that all automotive repairs and maintenance services are completed efficiently and to the highest quality standards. Your primary goal will be to provide exceptional customer service and maintain customer satisfaction.

Responsibilities:

• Manage a team of automotive technicians and service advisors
• Coordinate workflow and prioritize service requests
• Ensure all repairs and maintenance services are completed accurately and timely
• Maintain a high level of customer satisfaction
• Monitor performance metrics and implement process improvements

Qualifications:

• Prior experience in a leadership role in the automotive industry
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of automotive systems and repairs
• Valid driver's license

If you are a results-driven individual with a passion for the automotive industry, we want to hear from you!

About Us:

Walker Automotive, Inc is a family-owned and operated business that has been serving the Elkton community for over 30 years. We pride ourselves on providing top-quality automotive services at competitive prices. Our team of experienced technicians are dedicated to keeping our customers' vehicles running smoothly and safely. Customer satisfaction is our top priority, and we strive to exceed expectations with every service we provide.