Automotive Service Manager

Midas Auto Service Experts; Chicago (IL); On-site; USD 45,000 - 72,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to lead a dynamic team in a fast-paced environment. This role focuses on delivering exceptional customer service, managing a skilled team of technicians, and ensuring the smooth operation of the service department. With a commitment to training and internal promotions, this opportunity allows for significant career growth. If you have a passion for the automotive industry and strong leadership skills, this position offers a chance to make a meaningful impact in a thriving community.

Qualifications

• 2+ years of experience in a service manager role.
• Strong automotive knowledge and excellent customer service skills.

Responsibilities

• Manage service department activities and direct technicians.
• Deliver exceptional customer service and oversee vehicle inspections.

Skills

Customer Service

Leadership

Communication Skills

Automotive Knowledge

Team Building

Education

High School Diploma

ASE Certification

Job description

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At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned
  
  

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver's license
  
  

Compensation: $45,000 to $72,000 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

Required

Preferred

Job Industries

• Automotive

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

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