Automotive Service Lead — Grow, Mentor & Elevate Service

Brakes Plus; Toledo (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

An automotive service provider located in Toledo is seeking an Automotive Service Advisor to lead the service department. This role includes managing technicians, ensuring a motivated work environment, and delivering exceptional customer service. Candidates should have at least two years of experience in a service advisory role, along with strong leadership and communication skills. The company promotes internal growth and welcomes applicants from all backgrounds.

Qualifications

• Outstanding leadership and store management skills.
• Highly organized and detail-oriented.
• Excellent verbal and written communication abilities.
• Minimum of 2 years’ experience as Service Advisor.

Responsibilities

• Directly work with customers in sales and service.
• Create a motivated team environment.
• Supervise technicians and service personnel.
• Evaluate performance and productivity of staff.
• Manage parts inventory and purchases.

Skills

Leadership skills

Organizational skills

Verbal communication

Written communication

Teamwork

Customer relationship development

Time management

Knowledge of OSHA laws

Job description

An automotive service provider located in Toledo is seeking an Automotive Service Advisor to lead the service department. This role includes managing technicians, ensuring a motivated work environment, and delivering exceptional customer service. Candidates should have at least two years of experience in a service advisory role, along with strong leadership and communication skills. The company promotes internal growth and welcomes applicants from all backgrounds.