Automotive Service Department Coach

Chris Collins, Inc.; Philadelphia (Philadelphia County); Remote; USD 130,000 - 215,000; Full time

Job summary

A leading automotive coaching organization is seeking a Service Department Coach to partner with dealership teams across the U.S. You will train managers and staff, identify profit leaks, and lead cultural transformation in service departments. This role requires extensive travel (up to 3 weeks per month) and a strong background in service management. Excellent communication skills and a passion for coaching are essential.

Benefits

Training in proprietary service systems

Collaborative team environment

Impactful work in service departments

Qualifications

• 5+ years as a top-performing Service Manager or Fixed Ops Director.
• Proven results in customer satisfaction, profitability, and team development.
• Excellent communication skills and comfort leading training.

Responsibilities

• Partner with service managers and owners to audit operations.
• Train service advisors in real-world selling strategies.
• Coach managers in leadership and accountability.

Skills

Customer satisfaction

Team development

Communication skills

Leadership

Job description

Location: Remote; Travel Required – up to 3 weeks per month. Compensation: $130,000–$215,000 annually (based on experience and performance; Senior Coaches have the potential to exceed $200K).

Ready to Break Free from the Grind of the Dealership World?

You’ve built a top-performing service department. You know how to drive CSI, profitability, and build a team. But now you’re asking: “What’s next?” If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved—this is your shot. We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for elite service professionals to join our team of traveling performance coaches.

What Youollow Do

As a Service Department Coach, you’ll partner with owners, general managers, service directors, and frontline staff to:

• Audit operations and identify profit leaks
• Train advisors in real-world selling strategies
• Coach managers in leadership, accountability, KPI mastery, and execution
• Help teams transform not just numbers—but culture

You’ll be on-site with dealerships across the U.S. and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation. Note: There is a component of virtual coaching, and you’ll also work shoulder-to-shoulder with dealerships in person.

This Role Is Not for Everyone

Before you apply, understand this:

You will travel up to 3 weeks per month and you must thrive in unfamiliar environments. You must be a self-starter who can command a room, earn trust, and drive change fast. You cannot rely on theory—you must bring real-world, documented service management success. No prior coaching experience is required—just a strong track record and a willingness to coach.

You Might Be a Fit If You Have:

• 5+ years as a top-performing Service Manager or Fixed Ops Director
• Proven results in customer satisfaction, profitability, and team development
• Passion for teaching others what you’ve mastered
• Excellent communication skills—comfortable leading training and working with all personality types

• A flexible schedule and hunger for travel and impact

Why Join Our Team?

We’re not just building better service departments—we’re building a movement. Our coaches enjoy:

• Join a respected leader in automotive coaching and fixed ops growth
• Receive training in our proprietary service systems and tools
• Collaborate with a team of high performers who value autonomy, integrity, and results
• Make a tangible difference in the lives of service professionals and the profitability of dealerships

Bonus Points If You Have:

• Public speaking or training experience
• Experience managing multiple rooftops or large-volume stores
• A roll-up-your-sleeves attitude with a passion for fixing broken processes

Ready to Make a Bigger Impact?

If you’re tired of the grind and ready to coach the next generation of service leaders, apply today. Be part of something bigger—the Service Drive Revolution. Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.