Automotive Service Consultant CDJR

davismoore; Wichita (KS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Davis-Moore in Wichita, KS is seeking a SERVICE CONSULTANT at our CDJR store. You will greet customers, listen to their vehicle concerns, and determine required services or repairs, then prepare the repair order.

You will discuss options, obtain customer permission for work, and communicate timelines and additional services. The role emphasizes safety, high-quality service, teamwork, and clear, respectful communication.

Qualifications

• Uphold strict moral and ethical standards.
• Show initiative and motivation to succeed.
• Be open to change and maintain an open mind.
• Promote safety in every aspect of the job.
• Deliver high quality service and exceed expectations.
• Be a team player and share information.
• Communicate clearly and respectfully.
• Ask for guidance when needed and seek advice.
• Pursue self-improvement daily.

Responsibilities

• Greet customers and listen to vehicle concerns.
• Determine service or repairs needed and prepare repair order.
• Obtain customer permission for repairs and communicate options.
• Inform customer of other available services and timelines.

Skills

Initiative

Teamwork

Communication

Safety-conscious

Quality-focused

Customer service

Education

High school diploma or equivalent

Job description

Davis-Moore is seeking a SERVICE CONSULTANT at our CDJR store in east Wichita, KS.Greets customers, actively listens to the description of their vehicle concerns or problems, determines type of service or repairs needed and prepares repair order. If other issues or repairs are found to be necessary or safety concerns need to be pointed out to the customer not originally listed in the repair order, the service consultant/advisor estimates the cost and obtains permission from the customer for all repair work to be performed and communicates with customer about other available services and time promised to adequately complete the work being performed.

General Qualifications for Davis-Moore Team Members

• Uphold strict moral and ethical standards;
• Show strong initiative and motivation towards your position and a willingness to succeed;
• Embrace change(s) as they occur and keep an open-mind;
• Promote safety in every aspect of the job and act responsibly;
• Seek to deliver and perform at the highest quality standards and exceed expectations;
• Be team orientated and willing to seek and share information with others;
• Communicate clearly and often in a direct, open and respectful manner;
• Ask questions and obtain advice if needed and finally;
• Continually challenge yourself and others for self-improvement. Don't settle for anything less than your best each and every day.

Competitive Benefits including:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance