Automotive Service Cashier and Loaner Coordinator

Tive, Inc.; Columbus (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Ricart Buick GMC is seeking an Automotive Service Cashier & Loaner Coordinator to provide exceptional customer service at their dealership. This role involves processing payments, managing loaner vehicles, and supporting the service team in a dynamic environment. Ideal candidates bring a friendly demeanor, organizational capabilities, and experience in customer service or cashiering.

Benefits

Competitive PPO medical insurance

Dental and vision insurance

401(k) retirement plan

Generous paid time off (PTO)

Employee discount pricing

Qualifications

• A positive attitude with great communication skills.
• Customer service or cashiering experience (automotive experience a bonus!).
• Basic computer knowledge.

Responsibilities

• Greet customers and process service payments quickly.
• Manage scheduling and release of service loaner vehicles.
• Track and document usage of loaner vehicles.

Skills

Customer service

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

Join the Ricart Buick GMC Team!

Position: Automotive Service Cashier & Loaner Coordinator
Location: Ricart Buick GMC – 2539 Billingsley Road, Columbus, OH 43235
Employment Type: Full-Time | Hourly | Non-Exempt

Are you a people-oriented individual who enjoys staying organized and helping things run smoothly? Ricart Buick GMC is looking for a Service Cashier & Loaner Coordinator to join our Service team! In this role, you’ll be the friendly face customers see at checkout—and the go-to person for keeping our loaner vehicle program running smoothly.

As part of the Ricart Automotive family, Ricart Buick GMC serves Central Ohio with integrity, transparency, and exceptional customer care. We’re proud to be part of one of the most recognized names in the auto industry—and we’re looking for team members who want to grow their careers in a supportive, fast-paced environment.

What You'll Do:

Cashier Responsibilities:

• Greet customers and process service payments quickly and accurately
• Handle cash, credit card, and warranty transactions
• Provide clear and helpful information about invoices and service charges
• Keep daily paperwork, filing, and reconciliation in check
  
  

Loaner Coordinator Responsibilities:

• Manage the scheduling and release of service loaner vehicles
• Verify insurance and driver's license details before issuing a vehicle
• Perform quick vehicle inspections before and after customer use
• Track and document usage, fuel levels, mileage, and any damage
  
  

Customer Service & Team Support:

• Be a helpful, upbeat presence at the cashier desk and in the service lane
• Communicate with advisors, technicians, and management
• Help answer phones, schedule appointments, and support the service team
  
  

What You Bring to the Table:

• A high school diploma or equivalent
• Friendly, positive attitude with great communication skills
• Customer service or cashiering experience (automotive a bonus!)
• Solid organizational skills and basic computer know-how
• Valid driver’s license with 6 points or less and no major violations in the past 3 years
  
  

Working Conditions & Schedule:

• Primarily indoors in a dealership office and service environment
• May require standing or sitting for extended periods
• Occasional driving of loaner or customer vehicles
• Some evenings or Saturdays may be required, depending on dealership hours.

Employee Benefits Overview:

• Competitive PPO medical insurance with an offered HSA option
• Dental and vision insurance plans
• Short-term disability insurance
• Long-term disability insurance
• Voluntary life insurance, critical illness, accident insurance, cancer insurance, and hospital indemnity insurance plans
• Voluntary tool insurance
• Voluntary pet insurance
• Employee Assistance Plan
• Employer-paid subscription to Calm Health
• Generous paid time off (PTO) policy, including vacation and sick days
• Paid holidays
• 401(k) retirement plan with annual discretionary profit-sharing contribution
• Employee discount pricing
• Wellness initiatives

Apply today and start your journey with Ricart Buick GMC!

Ricart Automotive is an equal opportunity employer.