Automotive Service Assistant Manager

Tuffy Tire & Auto 10013; Loves Park (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive service facility in Loves Park seeks an Automotive Service Assistant Manager to help drive sales and ensure high levels of customer satisfaction. You will support the Store Manager in all aspects of service operations, including staff management and maintaining a clean, efficient shop. Ideal candidates will have automotive industry knowledge and leadership skills, with at least two years of experience. Join us for a rewarding career with great potential for advancement.

Benefits

Competitive salary

Health insurance

Paid time off

Paid Holidays

Tool stipend

Paid training

Flexible Scheduling

Career Advancement Opportunities

Qualifications

• Minimum of 2 years of automotive experience required.
• Possess a state-issued driver’s license and acceptable driving record.
• Ability to interpret profit and loss statements.

Responsibilities

• Make Customer Satisfaction number one.
• Identify customer concerns and needs.
• Assist the Store Manager in hiring and maintaining staff.

Skills

Leadership

Communication

Customer Service

Education

High school diploma or GED equivalent

Bachelor’s degree (preferred)

Job description

Benefits:

• Competitive salary
• Health insurance
• Paid time off

Benefits/Perks

• Paid Holidays and Paid Time Off
• Careers Advancement Opportunities - we are always looking to promote from within!
• Reimbursement for any successfully completed ASE certifications
• Flexible Scheduling with a rotating day off
• Closed on Sundays
• Competitive Compensation with bonus incentives
• Tool stipend
• Paid training

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Assistant Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results. In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Managerwill be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

• Make Customer Satisfaction number one
• Identify customer concerns and needs
• Professionally review all completed inspections offering solutions and benefits
• Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
• Assist the Store Manager to oversee all aspects of operating a service center and employees for top-line sales and profits
• Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
• Assist the Store Manager in hiring and maintaining a staff of professionals that reflect the company culture
• Assist the Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

• A Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed
• Knowledge of the automotive industry and trends *Must have a minimum of 2 years of automotive experience!
• Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles
• Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!