Automotive Service Assistant Manager

Tuffy Tire & Auto 69001; Loves Park (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive service provider in Loves Park seeks an Automotive Service-Assistant Manager. This role involves achieving positive sales results, overseeing daily operations, ensuring customer satisfaction, and promoting the shop's services. Ideal candidates are motivated, possess automotive experience, and demonstrate strong leadership skills.

Benefits

Competitive salary

Health insurance

Paid time off

Paid holidays

Tool stipend

Paid training

Flexible scheduling

Careers advancement opportunities

Qualifications

• Minimum of 2 years of automotive experience required.
• Strong communication and leadership skills are necessary.
• Ability to interpret profit and loss statements.

Responsibilities

• Make customer satisfaction the number one priority.
• Assist with overseeing service center operations.
• Review completed inspections and offer solutions.

Skills

Communication

Leadership

Customer Service

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

Benefits:

Competitive salary

Health insurance

Paid time off

Benefits/Perks

Paid Holidays and Paid Time Off

Careers Advancement Opportunities - we are always looking to promote from within!

Reimbursement for any successfully completed ASE certifications

Flexible Scheduling with a rotating day off

Closed on Sundays

Competitive Compensation with bonus incentives

Tool stipend

Paid training

Job Summary

We firmly believe that our success is a direct reflection of our talented Automotive Service Assistant Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results. In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

Make Customer Satisfaction number one

Identify customer concerns and needs

Professionally review all completed inspections offering solutions and benefits

Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Assist the Store Manager to oversee all aspects of operating a service center and employees for top-line sales and profits

Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures

Assist the Store Manager in hiring and maintaining a staff of professionals that reflect the company culture

Assist the Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

A Bachelor’s degree is preferred but not required; a high school diploma or GED equivalent needed

Knowledge of the automotive industry and trends *Must have a minimum of 2 years of automotive experience!

Possess a state-issued driver’s license and acceptable driving record to operate dealership-owned vehicles

Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.