Automotive Service Advisor / Writer | Weekends Off | Aurora

Christian Brothers Automotive Corporation; Aurora (CO); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading automotive service company seeks an Automotive Service Advisor in Aurora, Colorado. You will play a pivotal role in guest relations, guiding them through the repair process and ensuring satisfaction. This position comes with regular hours, training opportunities, and competitive benefits, while fostering a positive team environment.

Benefits

Closed Every Weekend

Paid Vacation & Paid Holidays

Healthcare Benefits Available

Chaplain Care Support Available

Employee Point Store Access

Continuous Training Available

Qualifications

• Proficiency in Windows based computer software and automotive store applications.
• Experience in Automotive Customer Service and Service sales.
• Driving record acceptable to our current insurance carrier.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest's vehicle.
• Manage the store’s workflow in an effective and efficient manner.
• Build long-term relationships between the store, yourself and the guest.

Skills

Automotive Customer Service

Service Sales

Computer Proficiency

Job description

Job Overview

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

• Closed Every WeekendTo Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Chaplain Care Support Available
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System

Hiring Locations

3050 E. New York Street
Aurora, IL 60502

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team andassist other employees as needed.
• Other duties asassigned.

Qualifications

• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in Automotive Customer Service and Service sales

Physical Requirements

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.