Automotive Service Advisor / Writer | Weekends Off | Acworth

Christian Brothers Automotive

Acworth (TX)

On-site

USD 72,000 - 88,000

Full time

14 days+

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Benefits offered by this job

Team Performance Bonuses

Paid Vacation & Holidays

Healthcare Benefits

Matching Retirement Plans

Continuous Training

Employee Appreciation Events

Job summary

A leading automotive service company in Acworth is seeking an Automotive Service Advisor / Writer. You will be the first point of contact for guests, guiding them through vehicle repairs and ensuring excellent customer service. Ideal candidates possess a current driver's license, experience in automotive service, and strong communication skills. This full-time role offers competitive benefits and a supportive work environment.

Qualifications

Current driver's license required.
Experience in an Automotive Customer Service role or Sales role preferred.
Proficiency in Windows-based computer software and automotive applications.

Responsibilities

Greet every guest with hospitality and respect.
Communicate repair options clearly to customers.
Manage store workflow effectively and efficiently.
Sell services honestly and maintain team atmosphere.
Shuttle guests in CBA branded vehicle as needed.

Skills

Customer Service Skills

Communication Skills

Problem Solving

Education

Current Driver’s License

Experience in Automotive Customer Service

Job description

4 days ago Be among the first 25 applicants

Closed Every Weekend To Spend Time With Family & Friends
Earn More With Team Performance Bonuses
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Employee Appreciation Events
Chaplain Care Support Available
Weekly Team Lunches
Locally Owned and Operated

Christian Brothers Automotive

Benefits:

$80K+ for Highly Qualified Candidates
Closed Every Weekend To Spend Time With Family & Friends
Earn More With Team Performance Bonuses
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Employee Appreciation Events
Chaplain Care Support Available
Weekly Team Lunches
Locally Owned and Operated

Job Title:

Automotive Service Advisor / Writer

Location:

3408 Cobb Parkway NW, Acworth, United States, 30101

Job Overview:

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our customer
Directs, coordinates, and participates in performing customer service activities
Shuttle guest as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications.
Work together as a team and assist other employees as needed
Other duties as assigned

Qualifications:

Current driver’s licenses
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Seniority level