Automotive Service Advisor / Writer | Up To $75K* & Weekends Off | Norman

Christian Brothers Automotive Corporation; Norman (OK); On-site; USD 50,000 - 75,000; Full time

Job summary

Join a leading automotive service provider as an Automotive Service Advisor/Writer, where you'll be the trusted professional guiding guests through their vehicle repairs. Enjoy a supportive environment with a focus on customer satisfaction and team collaboration. Benefit from a generous compensation structure, paid time off, and continuous training opportunities, all while working in a family-friendly atmosphere.

Benefits

Employer-paid Financial Wellness Program

Paid Vacation

Paid Holidays

Healthcare Benefits

Continuous Training

Weekly Team Lunches

Qualifications

• Experience in automotive customer service or service advising/sales.
• Acceptable driving record for insurance.

Responsibilities

• Greet guests with hospitality and respect.
• Manage store workflow effectively.
• Build long-term relationships with customers.

Skills

Customer Service

Communication

Tools

Windows-based software

Automotive store applications

Job description

Job Overview

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

• Up To $75K for Highly Qualified Candidates
• Closed Every Weekend to Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Employee Point Store Access - Redeem Your Training Points For Swag & Rewards
• Continuous Training Through The CBA Flywheel Learning System
• Chaplain Care Support
• Weekly Team Lunches
• Locally Owned and Operated

Hiring Location

3050 Yarbrough Way
Norman, OK 73072

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in an understandable way
• Manage the store’s workflow effectively and efficiently
• Consistently and honestly sell our services without jeopardizing integrity
• Maintain a positive attitude and team atmosphere
• Communicate professionally on the phone
• Build long-term relationships with customers and the store
• Participate in customer service activities
• Shuttle guests as needed in a CBA branded vehicle
• Ensure repairs meet proper specifications
• Work as part of a team and assist others as needed
• Perform other duties as assigned

Qualifications

• Acceptable driving record for our insurance
• Proficiency in Windows-based software and automotive store applications
• Experience in automotive customer service or service advising/sales

Physical Requirements

• Dependability for a schedule of Monday – Friday, 7am – 6pm
• Stand, walk, and coordinate parts during the workday
• Occasionally lift objects over 50 lbs.
• Maintain a brisk pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA), founded in 1982, emphasizes transparency, integrity, and a people-first philosophy. With over 300 locations, CBA offers modern facilities, manufacturer-level diagnostic tools, consistent workloads, free training, technician support, and access to our Technician Assistance Center.

This posting is for an opening at a locally owned and operated franchisee location. Your application will be submitted to the franchisee, who will be your employer. CBAC is a separate entity and not involved in employment decisions. All information is confidential, and we are an Equal Opportunity Employer practicing 'At-will' employment.