Automotive Service Advisor - Woodbridge, Virginia, United States

Lindsay Chevrolet; Virginia (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Lindsay Chevrolet is seeking an Automotive Service Advisor to join their team. The role involves greeting customers, inspecting vehicles, promoting services, and providing accurate estimates. Ideal candidates will have a strong customer service background and be able to work effectively in a fast-paced environment. Enjoy competitive pay and comprehensive benefits as part of a leading automotive service team.

Benefits

Paid Time Off

Medical Coverage

Employee Vehicle Purchase Program

Qualifications

• Two or more years of experience as a service advisor.
• Valid driver’s license with a good driving record.

Responsibilities

• Greet service customers promptly in a professional manner.
• Provide accurate cost and time estimates for services.
• Monitor the progress of vehicle services and contact customers.

Skills

Customer Service

Communication

Professional Appearance

High Energy

Education

High School Diploma

Job description

Automotive Service Advisor

Lindsay Chevrolet currently has an immediate opening for a Service Advisor - GM experience a plus.

Responsibilities include:

1. Greet service customers promptly in a professional and courteous manner.
2. Inspect vehicles and refer to service history to accurately identify and verify customer’s service needs.
3. Promote sales of appropriate services, parts, and accessories by understanding the products and service requirements.
4. Provide accurate cost and time estimates for services, communicate with customers, and obtain proper authorization.
5. Monitor the progress of vehicle services and contact customers regarding any changes in estimates, delivery times, or services.
6. Administer warranty repairs in accordance with manufacturer guidelines.
7. Confirm service appointments and conduct post-repair follow-ups.
8. Inspect vehicles before delivery to ensure quality and communicate results to customers.
9. Comply with all applicable laws and regulations regarding automobile repair and consumer protection.
10. Demonstrate behaviors aligned with the company’s values in all interactions.

Minimum Requirements:

• Two or more years of experience as a service advisor.
• High school diploma or equivalent.
• Valid driver’s license with a good driving record.
• Great attitude and high-energy personality.
• Excellent customer service skills.
• Professional appearance and strong work ethic.
• Ability to work effectively in a process-driven environment.
• Outstanding verbal and written communication skills.

Benefits include: lucrative compensation plan, paid time off, medical coverage, and an employee vehicle purchase program.

Join Us Today!

Enjoy comprehensive training, competitive pay, and unparalleled benefits as part of our team. Experience the best of a career in the automotive industry.

Note: This description outlines the general nature of the role and is not exhaustive. Responsibilities may be amended to meet organizational needs. We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!

Apply by clicking the "Apply Now" button.