Automotive Service Advisor | Weekends Off | Covington

Christian Brothers Automotive Corporation; Covington (KY); On-site; USD 40,000 - 55,000; Full time

Job summary

As an Automotive Service Advisor at a leading automotive service provider, you will be the primary point of contact for guests, guiding them through the repair process and ensuring their satisfaction. This role emphasizes relationship-building and effective communication while managing service workflows. You will enjoy a supportive work environment with industry-leading pay and benefits.

Benefits

Closed Weekends

Industry Leading Pay

Paid Vacation & Holidays

Health Insurance Benefits

Employee Point Store Access

Continuous Training

Bonus Structure based on Performance

Qualifications

• Experience in Automotive Guest Service and Service sales.
• Driving record acceptable to our current insurance carrier.

Responsibilities

• Greet every guest with hospitality and respect.
• Manage the store’s workflow effectively.
• Build long-term relationships with guests.

Skills

Customer Service

Communication

Sales

Tools

Windows-based Software

Automotive Store Applications

Job description

Covington, Louisiana Full-time • permanent

Job Overview

As an Automotive Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

• Closed Weekends To Spend Time With Family & Friends
• Industry Leading Pay
• Paid Vacation & Holidays
• Health Insurance Benefits Available
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Bonus Structure based on Performance

Hiring Locations

71223 Hwy. 21, Covington, LA

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing guest service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team andassist other employees as needed.
• Other duties asassigned.

Qualifications

• Driving record acceptable to our current insurance carrier
• Proficiency in Windows-based computer software and automotive store applications
• Experience in Automotive Guest Service and Service sales

Physical Requirements

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.