Automotive Service Advisor up to $70k annually | Weekends Off | Broadview Heights

Christian Brothers Automotive Corporation; Broadview Heights (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor to join their team in Broadview Heights, OH. This role is critical for customer interactions and requires strong communication skills to assist guests through vehicle repairs. With a competitive salary of up to $70K, the position offers a supportive work environment with weekends off and various employee benefits.

Benefits

Paid Vacation

Healthcare Benefits

Employer-paid Financial Wellness Program

Employee Appreciation Events

Matching Retirement Plans

Weekly Team Lunches

Continuous Training

Qualifications

• Experience in automotive customer service or related roles.
• Acceptable driving record.
• Proficiency in Windows and automotive store applications.

Responsibilities

• Greet guests with hospitality and respect.
• Manage store workflow effectively.
• Build long-term relationships with customers.

Skills

Customer Service

Communication

Dependability

Tools

Windows

Automotive Store Applications

Job description

Automotive Service Advisor up to $70k annually | Weekends Off | Broadview Heights

Job Overview

As an Automotive Service Advisor with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

• Up To $70K for Highly Qualified Candidates
• Closed Every Weekend to Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• Employee Point Store Access - Redeem Your Training Points For Swag & Rewards
• Continuous Training Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Chaplain Care Support
• Weekly Team Lunches
• Locally Owned and Operated

Hiring Location

4965 E Royalton Rd, Broadview Heights, OH 44147, USA

Responsibilities

• Greet every guest with hospitality and respect
• Present the best solution to properly repair the guest's vehicle in an understandable manner
• Manage the store’s workflow effectively and efficiently
• Sell our services honestly and with integrity
• Maintain a positive attitude and team environment
• Communicate professionally on the phone
• Build long-term relationships with customers
• Coordinate customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure repairs meet specifications
• Collaborate with team members and assist others as needed
• Other duties as assigned

Qualifications

• Acceptable driving record
• Proficiency in Windows and automotive store applications
• Experience in automotive customer service or related roles

Physical Requirements

• Dependability and reliability
• Standing, walking, and coordinating parts for most of the workday
• Occasionally lifting objects over 50 lbs.
• Working at a brisk pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA), founded in 1982, provides transparent, integrity-driven auto repair with a people-first philosophy. Our locations feature modern facilities with diagnostic equipment, free technician training, and support. This posting is for an independently owned and operated franchise location. Your application will be submitted to the franchisee, who is your employer if hired. CBAC is a separate entity and not involved in employment decisions. Employment practices are at-will and confidential according to EEO guidelines.