Automotive Service Advisor | Training & Bonuses

George Moore Chevrolet; Jacksonville (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental and Vision for Full 0

401K after 1 year of employment

Longevity Fund/Bonus

15 days of paid time off per year

Five paid holidays

GM training for all

Closed Sundays

Job summary

George Moore Chevrolet in Jacksonville, FL seeks a Service Advisor to bridge customers and technicians for vehicle maintenance and repairs. Training is provided; no prior experience required. You’ll keep customers updated on service timing and outcomes, answering questions and guiding them through features and warranties.

Role emphasizes interpersonal communication, customer service, and clear instruction reading. Benefits include a structured work environment and growth opportunities.

Qualifications

• Interpersonal and communication skills.
• Customer service skills.
• Ability to read and comprehend instructions.

Responsibilities

• Responding to inbound phone calls.
• Initiate outbound phone follow up to keep the customer updated.
• Having knowledge of the dealership's vehicles and explaining their features and warranties to customers.
• Answer guest questions about his/her vehicle service needs.
• Contact past customers to ensure they are satisfied with their vehicles.

Skills

Interpersonal

Communication skills

Customer service

Education

High school diploma or equivalent

State driver's license with satisfactory DMV driving record

Job description

George Moore Chevrolet in Jacksonville, FL seeks a Service Advisor to bridge customers and technicians for vehicle maintenance and repairs. Training is provided; no prior experience required. You’ll keep customers updated on service timing and outcomes, answering questions and guiding them through features and warranties.

Role emphasizes interpersonal communication, customer service, and clear instruction reading. Benefits include a structured work environment and growth opportunities.