Automotive Service Advisor | Training & Benefits

The Faulkner Automotive Group; Harrisburg (Dauphin County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid time off

Paid holidays

Employee discounts

Referral bonuses

Annual reviews and merit increases

Job summary

The Faulkner Automotive Group is seeking an enthusiastic Automotive Service Advisor to join our Buick GMC team in Central Pennsylvania. Training is provided; automotive experience is a plus though not required, with opportunities to grow within a large, family-owned dealer group.

As the first point of contact for customers, you will greet guests, collect vehicle information, listen to issues, and guide them through the repair process with professionalism.

Qualifications

• Valid driver’s license required or preferred.
• Vehicle repair or service experience preferred.
• Customer service experience preferred.

Responsibilities

• Greet customers and guide them through the service process.
• Conduct walk-arounds to gather vehicle information and report issues.
• Listen to customer concerns to understand problems and desired outcomes.
• Explain repair steps and timelines in a professional, clear manner.

Skills

Customer service

Self-motivation

Enthusiastic

Job description

The Faulkner Automotive Group is seeking an enthusiastic Automotive Service Advisor to join our Buick GMC team in Central Pennsylvania. Training is provided; automotive experience is a plus though not required, with opportunities to grow within a large, family-owned dealer group.

As the first point of contact for customers, you will greet guests, collect vehicle information, listen to issues, and guide them through the repair process with professionalism.