Automotive Service Advisor - Toyota Boston

Asbury Automotive Group; Medford (MA); On-site; USD 70,000 - 150,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Medical, vision, dental

401k with company match

Paid parental leave

Life Insurance

Scholarship awards

Job summary

Toyota of Medford is growing and seeks an Automotive Service Advisor (Service Writer Experience Preferred) to own the guest relationship from arrival through vehicle delivery. You will listen to concerns, coordinate with technicians, present maintenance and repair recommendations, and provide proactive updates to guests, ensuring they leave informed and cared for.

Previous dealership service advisor experience is preferred, but we will develop exceptional candidates with strong sales or

Qualifications

• Previous dealership service advisor experience is preferred.
• Candidates with strong sales or customer-service backgrounds will be considered.

Responsibilities

• Own the guest relationship from arrival through vehicle delivery.
• Coordinate with technicians and present maintenance/repair recommendations.
• Provide proactive updates to guests and ensure they leave informed and well cared for.

Skills

Customer-service experience

Communication skills

Organization

Sales-oriented

Job description

Automotive Service Advisor (Service Writer Experience Preferred)

Join One of New England's Fastest Growing Toyota Dealerships

Compensation: $70,000–$150,000+ Per Year

(wage is comprised of base salary and % of department profit to be determined as part of pay plan)

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.

Company Benefits

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

The dealership is built. The momentum is here. Now we're building the team that will take it to the next level.

Toyota of medford is growing, and we're looking for talented Service advisors Who want the opportunity that comes with joining a high-volume operation on the way up.

Our new, state-of-the-art medford facility features 37 service bays, a growing customer base, and the capacity to become one of new england's leading toyota service operations.

For the right advisor, that means something important: Opportunity.

More customers. More service capacity. More earning potential. And the chance to establish yourself now as we continue to grow.

Why Toyota of Medford?

• High-volume toyota service operation with significant growth ahead
• Brand-new, state-of-the-art facility with 37 service bays
• Strong technician team and modern service technology
• Excellent earning potential for high performers
• Paid training and continued professional development
• Career advancement within Herb chambers and asbury automotive group
• Full benefits including medical, dental, vision, 401(k) with company match, pto and paid parental leave
• Employee vehicle purchase/service programs and additional company benefits

Who We Want

We're looking for people who can Build trust, communicate value and take ownership of the guest experience.

Previous dealership service advisor experience is preferred, but we're also willing to develop exceptional candidates with strong sales, hospitality or customer-service backgrounds.

Our best candidates are:

• Competitive, positive and accountable
• Excellent communicators and relationship builders
• Organized and comfortable in a fast-paced environment
• Confident presenting legitimate maintenance and repair recommendations
• Motivated by performance, growth and taking great care of guests

The Role

You’ll own the guest relationship from arrival through vehicle delivery—listening to concerns, coordinating with technicians, presenting maintenance and repair recommendations, providing proactive updates and making sure every guest leaves feeling informed and well cared for.

We believe great service and great sales should reinforce each other: Inspect, educate, communicate, recommend and let the guest make an informed decision.

Your next move could be your best one.

If you’re already a successful service advisor but feel you’ve reached the ceiling on Traffic, earning potential or advancement, we’d like to talk.

And if you’re a high-performing sales or customer-service professional ready to build a career in automotive, we’d like to meet you too.

Toyota of medford is growing now. The best time to establish yourself in a growing operation is before everyone else realizes where it’s headed.