Automotive Service Advisor: Sell, Advise & Wow Customers

bigbrandtire; Tulsa (OK); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation and holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

ASE reimbursement

Employee discounts

Referral bonuses

Career growth to Service Manager

Job summary

Robertson Tire is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and drive sales of tires, wheels, repairs, warranties, and services. You will perform visual inspections, document findings, and build lasting relationships with customers to encourage repeat visits.

The role emphasizes excellent communication, strong organization, and teamwork, with opportunities for career growth into service management.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Problem-solving

Team player

Job description

Robertson Tire is seeking a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and drive sales of tires, wheels, repairs, warranties, and services. You will perform visual inspections, document findings, and build lasting relationships with customers to encourage repeat visits.

The role emphasizes excellent communication, strong organization, and teamwork, with opportunities for career growth into service management.