Auto Service Advisor — Growth Path to Service Manager

bigbrandtire; Goleta (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid vacation and holidays

Insurance (medical, dental, vision, &;

401(k) with company match

Employee discounts and ASE reimburse

Career growth into Service Manager

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical issues into clear recommendations, and sell tires, wheels, repairs, warranties, and services. You’ll inspect vehicles, document findings, and build relationships to convert first‑time guests into loyal customers.

Join a team with 50+ years in the industry and strong growth into leadership roles. Enjoy benefits and an opportunity to advance within a respected tire and auto service provider.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self‑starter with problem‑solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world‑class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first‑time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Teamwork

Job description

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical issues into clear recommendations, and sell tires, wheels, repairs, warranties, and services. You’ll inspect vehicles, document findings, and build relationships to convert first‑time guests into loyal customers.

Join a team with 50+ years in the industry and strong growth into leadership roles. Enjoy benefits and an opportunity to advance within a respected tire and auto service provider.