Automotive Service Advisor: Paid Training & Growth

Colonial Lincoln; Lynchburg (VA); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Paid training

Career development

Medical insurance

Dental insurance

Vision insurance

401(k) and ESOP

Employee Vehicle Purchase Program

Job summary

Carter Myers Automotive in Lynchburg, VA is seeking a Service Advisor to greet customers, listen to concerns, and coordinate with technicians to ensure accurate, timely repairs. The role emphasizes building trust and lasting customer relationships in a fast-paced service environment.

Experience in customer service is preferred; automotive knowledge is a plus but not required. The position offers paid training, opportunities for advancement, and a supportive team atmosphere.

Qualifications

• Previous customer service experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and willingness to learn.
• Strong organizational and problem-solving abilities.

Responsibilities

• Greet customers and create a positive service experience.
• Listen to customer concerns and recommend maintenance and repair services.
• Communicate with technicians to ensure repairs are completed accurately and efficiently.
• Keep customers informed throughout the service process.
• Build trust and long-term customer relationships.

Skills

Customer service

Communication

Relationship-building

Multitasking

Positive attitude

Job description

Carter Myers Automotive in Lynchburg, VA is seeking a Service Advisor to greet customers, listen to concerns, and coordinate with technicians to ensure accurate, timely repairs. The role emphasizes building trust and lasting customer relationships in a fast-paced service environment.

Experience in customer service is preferred; automotive knowledge is a plus but not required. The position offers paid training, opportunities for advancement, and a supportive team atmosphere.