Automotive Service Advisor — High-Earning Growth Path

Mazda; Urbana, Northern (IL, KY); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation & Sick Time

Discounts on vehicles & services

Paid Training

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Urbana Auto Park in Urbana, IL. You will work as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

We offer a potential pay range of $80,000-$120,000 per year with incentive pay, medical, dental, vision, 401k, paid vacation and training, plus discounts on vehicles and services.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy- able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication-keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech-savvy

Experience in service advising

Background check

Age 18+

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Urbana Auto Park in Urbana, IL. You will work as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

We offer a potential pay range of $80,000-$120,000 per year with incentive pay, medical, dental, vision, 401k, paid vacation and training, plus discounts on vehicles and services.