Automotive Service Advisor — Growth, Training & Bonuses

Group 1 Automotive; Lilburn, Northern (GA, KY); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional training and advancement

Bonuses based on performance

Job summary

Group 1 Toyota Stone Mountain is seeking a high-performing Automotive Service Advisor to join our team. We're looking for a motivated professional who takes pride in providing outstanding service, thrives in a performance-driven setting, and wants to be part of a team that values excellence, collaboration, and career growth.

In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance; 401(k) with company match; Paid

Qualifications

• Minimum 1 year of Service Advisor experience is required.
• CDK, Xtime, and TSD Experience Preferred.
• Product Knowledge and attention to detail.
• Strong interpersonal communication skills and a service mindset.
• Must have a valid driver’s license.

Responsibilities

• Greet customers in a timely, friendly manner and obtain pertinent vehicle information.
• Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Generate and provide customer with a complete and accurate estimate of repair.
• Establish and communicate completion time of repair with customer and technician.
• Answer incoming service calls and maintain service appointments.
• Follow procedures for customer post follow-up resulting in return visits and increased CSI.

Skills

Interpersonal communication

Attention to detail

Basic computer skills

Strong client service mindset

Education

High School diploma or equivalent

Tools

CDK

Xtime

TSD

Job description

Group 1 Toyota Stone Mountain is seeking a high-performing Automotive Service Advisor to join our team. We're looking for a motivated professional who takes pride in providing outstanding service, thrives in a performance-driven setting, and wants to be part of a team that values excellence, collaboration, and career growth.

In addition to competitive pay, we offer our associates the following benefits: Health, Dental, Vision, Life, and Disability insurance; 401(k) with company match; Paid