Automotive Service Advisor — Growth, Benefits, Flexible Scheduling

Socket.dev; Libertyville (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Retirement plans

Training & development

Growth opportunities

Flexible scheduling

Job summary

Honda of Libertyville, part of the Murgado Automotive Group, seeks an Automotive Service Advisor in Libertyville, IL. You will welcome customers, listen to concerns, and guide them through service decisions with clear explanations.

You will coordinate appointments, produce estimates, and maintain accurate records while delivering high-quality service in a fast-paced environment. Join a team committed to excellence and customer care.

Qualifications

• Experience as an Automotive Service Advisor or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Knowledge of automotive service and repair procedures.
• Ability to thrive in a fast-paced environment and work effectively under pressure.
• Proficiency in computer systems and automotive service software.

Responsibilities

• Greet customers and provide a warm welcome to the service department.
• Listen to customer concerns and accurately diagnose automotive issues.
• Provide detailed explanations of recommended services and repairs.
• Coordinate service appointments and communicate with customers throughout the service process.
• Generate service estimates and obtain necessary approvals from customers.
• Maintain accurate records of service transactions and customer interactions.
• Ensure customer satisfaction by delivering high-quality service in a timely manner.

Skills

Communication skills

Customer service

Problem-solving

Attention to detail

Automotive knowledge

Under pressure

Computer systems proficiency

Tools

Automotive service software

Job description

Honda of Libertyville, part of the Murgado Automotive Group, seeks an Automotive Service Advisor in Libertyville, IL. You will welcome customers, listen to concerns, and guide them through service decisions with clear explanations.

You will coordinate appointments, produce estimates, and maintain accurate records while delivering high-quality service in a fast-paced environment. Join a team committed to excellence and customer care.