Automotive Service Advisor — Growth & Benefits

Crown Chrysler Dodge Jeep Ram FIAT; Chattanooga (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid Time Off (PTO)

Disability coverage

Life insurance

Flexible spending accounts

401K with company match

Growth opportunities

Community involvement

Job summary

Crown Automotive in Chattanooga, TN is seeking an experienced Automotive Service Advisor to join our team. You will interact daily with customers, service technicians, parts staff, and management to ensure smooth service experiences.

The ideal candidate will have at least one year of experience, strong communication skills, and a friendly, outgoing demeanor. We offer comprehensive benefits and opportunities for growth within our family-owned dealership.

Qualifications

• MINIMUM One Year of Experience as an automotive service advisor.
• Basic knowledge of automotive repairs.
• Proficient on the computer.
• Hold a current, valid driver license and have a clean driving record.
• Be able to pass pre-employment background checks and drug testing.

Responsibilities

• Meet predetermined service sales objectives.
• Meet predetermined customer satisfaction score objectives (CSI).
• Schedule service appointments and obtain customer/vehicle data.
• Greet customers and obtain vehicle information.
• Write up/enter vehicle problems accurately on repair orders.
• May test drive vehicles.
• Explain completed work to customers with clear cost estimates.
• Provide complete written cost estimates for labor/parts.
• Maximize product knowledge and communicate findings.
• Maintain quality control processes.

Skills

One year experience as advisor

Automotive repair knowledge

Computer proficiency

Valid driver license

Customer service skills

Job description

Crown Automotive in Chattanooga, TN is seeking an experienced Automotive Service Advisor to join our team. You will interact daily with customers, service technicians, parts staff, and management to ensure smooth service experiences.

The ideal candidate will have at least one year of experience, strong communication skills, and a friendly, outgoing demeanor. We offer comprehensive benefits and opportunities for growth within our family-owned dealership.